Cable disconnect Part II: A happy coincidence

Just got this email about Tuesday’s Bay Council meeting from Doug Seal: Please get the word out that a Media Com representative is schedule to be at the City Council meeting tomorrow night, please bring all questions and concerns..thanks OK, Mediacom customers, let’s go to the meeting at 5:30 p.m. and tell them about our…

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Cable disconnect: Can I get a credit?

During this weekend’s most unfortunate cable outage, I had a little chat with Hannah at Mediacom. Here’s the part about getting a credit. Has ANYONE ever gotten a credit after a service outage? Hannah: I have checked and it is showing an on-going outage in your area affecting all services. We have our team working…

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